1. A customer is the most important person in any business

2. A customer is not dependent on us – we are dependent on them

3. A customer is not an interruption of our work – they are the purpose of it. Balance-salon.com vowbybalance.com

4. A customer does us a favor when they call- we are not doing them a favor by serving them

5. A customer is a part of our business – not an outsider

6. A customer is not a cold statistic – they are flesh and blood human beings with feelings and emotions, exactly like ours

7. A customer is not someone to argue with or match wits against

8. A customer is deserving of the most courteous and attentive treatment we can give.

9. A customer is the life- blood of this and every other business

10. Do unto customers as you want to be done unto