Salon Hours | |
| Monday | 10am - 5pm |
| Tuesday | 10am - 8pm |
| Wednesday | 8am - 7pm |
| Thursday | 10am - 7pm |
| Friday | 10am - 4pm |
| Saturday | 8am - 4pm |
| Sunday | 10am - 4pm |
Editorals
As seen in the Dunwoody Crier Business Briefs
Entering Balance Salon, at 4515 Chamblee-Dunwoody Road, expect to be warmly welcomed by the pleasant and knowledgeable staff. The atmosphere -- upscale yet relaxing -- will automatically drop your shoulders and make you exhale. The focus is on every client at all times.
“We respect everyone who walks in the front door. In these economic hard times, we want our guests to feel good about the money they are spending here,” said CJ _Nicotera__, co-owner.
The salon is consistent and you can relax knowing you will be treated with the same level of excellent service every time you return.
Even though the environment and the level of skill of the staff is that of an upscale salon, Balance’s price point is set moderately to appeal to a wide range of the community.
Customer service and staff retention is paramount to Balance's success and growth. First time clients are sent 20 percent off their next visit. Guests who refer someone to the business also receive 20 percent off any salon service.
The true asset of Balance Salon is the exceptional staff. As you look around you may notice several staff members from Rapport Hair Salon. o have now joined Balance to complete this highly skilled team. Balance, partnering with Redken, has training standards set high in the industry, to meet and exceed their guests' needs.
Staff is trained monthly and quarterly to meet the salon’s high standards. Balance takes pride to be the first “career concept salon”. The salon is also host to in-house training sessions set with its partnering hair care products lines; here other salons can attend and benefit from this co-op.
Along with free education, the staff can benefit from paid medical and dental plans. Balance Salon's goal is to help the staff with financial planning and 401K programs soon.
The driving energy of Balance Salon is the co-owners, CJ Nicotera __and Amy Horne.
CJ, a native of
That was the start of their extensive skill training throughout the Northeast. CJ moved to the
In 1998, they decided to merge and follow their dream which is what lead them to the spirit behind Balance Salon. Together they are the yin-yang of the salon.
“Our vision is still the same vision it was when we started this journey!” said Amy.
After eight successful years in the Chamblee area, it was time to expand due to increasing demand of new clients. They saw an opportunity and need in the Dunwoody area and opened their door to the community in June.
“Without our loyal clients we would not be here today,” Amy said.
Amy's vision is the commitment to build a solid foundation, in order to provide a high level of customer service to the community.
CJ believes, “If you want to do it right, you have to eat, sleep and breathe it. There is no other way. The passion has to be there.”
They share their artistic edge and technical know how with a down to earth, natural approach to put a fresh edge in their industry.
CJ is also busy going on-location for hair and make-up photo shoots and commercials for several local celebrities and famous photographers. She is also known in
Amy continues to concentrate her skills on advanced color techniques and color correction chemistry. She is also the stylist for several local news reporters and local radio celebrities.
In the salon, they are conscience of a constantly changing world and will continue to excel to live up to everyday standards.
Balance Salon is a compassionate corporation, raising money for a variety of causes including Bert's Big Adventure from Q100, helping terminally ill children and their families go to Disney World expenses all paid.
They also partner with Pureology, which gives back to the community for research in breast, ovarian and colon cancer. Balance Salon participates in the Locks of Love program as well.
Balance Salon continues to find ways to conserve and “go green” by using recycled bags and paper. They sell Pureology, which is an all vegan-based , sulfate-free natural product line. Nioxin products are also 98 percent natural and PETA friendly.
The owners of Balance Salon are also the founders of Salon Alliance Systems (SAS) soon to be launched. This will bring other salons together to brainstorm, educate and guide one another to better service their communities.
They also offer an apprenticeship program to teach and inspire the up and coming generation. This also helps with the values of the staff. It puts the staff all on the same page, for a consistent environment.
Pampering with their product lines along with SAS and in-house training gives Balance Salon a professional edge that is not always found. Come experience true “Balance”. Let them “inspire…enrich… balance” you today!
For more information, you can visit their Web site at www.balance-salon.com.
